Terms & Conditions

when using our website www.coffeemugceramic.com . This Privacy Policy is designed to inform you about how we collect, use, protect, and disclose your personal information.

1. Information We Collect

When you submit information through the lead form on this Website to request a quote or contact us, we may collect the following types of personal information:

Contact Information: Such as your name, email address, and country/region. (Adjust this list based on the actual fields in your form. For example, if you collect phone numbers, add: Phone number)
Company Information: Such as your company name (if you provide it).
Any other information you voluntarily provide in the form.

2. How We Use Your Information

We collect and use your information primarily for the following purposes:

Providing Quotes and Responding to Inquiries: To process your quote requests submitted through the form and to contact you to provide further information or services.
Customer Communication: To communicate with you, answer your questions, and provide customer support.
Improving Our Services: To analyze user data to understand user needs, thereby improving our Website, products, and services.
Marketing and Promotion (If applicable): With your consent, we may use your contact information to send you information about our products, promotions, or other information that may be of interest to you. (If you do not engage in marketing, or only do so with explicit consent, be sure to modify this item, for example, to: We will not use your personal information for marketing purposes without your explicit consent.)

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Data Encryption: Encrypting sensitive data during transmission and storage.
Access Control: Limiting access to personal information to employees who need to access it to perform their job duties.
Regular Security Reviews: Regularly reviewing our security measures to ensure their effectiveness.
Please note that while we strive to protect your personal information, the internet is not a completely secure environment. We cannot guarantee the absolute security of your information during transmission or storage in our systems.

4. Sharing Your Information

We may share your personal information in the following circumstances:

With Our Affiliates and Subsidiaries: To better provide you with services, we may share your information with our affiliates and subsidiaries.
With Service Providers: We may engage third-party service providers to assist us in operating the Website, processing data, or providing services. These service providers will only have access to your personal information to the extent necessary to perform services on our behalf and are obligated to protect your information.
Legal Requirements: We may disclose your personal information when required by law, regulation, or governmental request.
To Protect Our Rights: We may disclose your personal information when we believe it is necessary to protect our legitimate rights, property, or safety, or to protect the rights, property, or safety of other users.
Through the Google Ads Platform: The information you submit through the lead form on this Website will be transmitted and processed through the Google Ads platform. Please also refer to Google's Privacy Policy (https://policies.google.com/privacy) to understand how Google processes your information.

5. Your Rights

You have the following rights regarding your personal information:

Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request that we correct it.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information.
Right to Withdraw Consent (If processing is based on consent): If you have previously consented to our processing of your personal information, you have the right to withdraw your consent at any time.
If you wish to exercise any of the above rights, please contact us through the following means: [Insert your contact information, e.g., email address or contact form link]

6. Cookies and Other Tracking Technologies (If your website uses them)

(If your website uses cookies or other tracking technologies, add this section and detail the technologies you use, their purpose, and how users can manage cookies. If not used, you can delete this section.)

7. Children's Privacy (If your website might target children)

(If your website might target children, add this section and explain how you handle children's information. If not, you can delete this section.)

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and we will provide notice [a certain period, e.g., 7 days] in advance of the effective date. We encourage you to review this Privacy Policy periodically for the latest information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our processing of your personal information, please contact us at:

linda@coffeemugceramic.com

Company Name: LILING SPRING CERAMIC INDUSTRY CO.,LTD
Contact Address: Room 1504 Yujianghaoting Building,15th DongZheng Street, Liling, Hunan,China 
Email Address: linda@coffeemugceramic.com
Phone Number: +86 731 23267998